Clinician Profile Account Management
1. What has changed with the signup process?
We’ve streamlined our signup process by separating your TherapySearch account from your profile, making it seamless for new users to get started. This change also sets the stage for upcoming enhancements to TherapySearch.
2. Where are the account settings now?
All account settings have been moved to the User Icon in the top-right corner of the screen. All previous settings and workflows remain intact—only their location has changed. Everything is now housed under a more intuitive and consolidated menu. You’ll find:
- Account tab: All account settings have been relocated here. You can update and verify your email address, account phone number, add an alternate email address, change password, manage link with TherapyNotes account, and delete your account.
- Log out: Allows you to log out of your TherapySearch account.
3. How do I update my email address or password?
To change your email or password:
- In the top navigation bar, go to User Icon > Account.
- In the My Account page, navigate to the Account & Security section and click Change Email or Change Password.
- Follow the on-screen instructions to save your changes.
4. Can I link my TherapySearch account to my TherapyNotes account?
Yes, you can link your TherapySearch account to your TherapyNotes account by completing the following:
- In the top navigation bar, go to User Icon > Account.
- Locate the Account Management section on the page and click Manage TherapyNotes Account Link.
- Follow the secure authentication flow to complete the connection.
5. How do I log out of my TherapySearch Account?
In the top navigation bar, go to User Icon > Select Log Out.
6. How do I create or edit my clinician profile?
- Click the Clinician Profile tab in the top navigation bar or click the Dashboard tab > Edit Profile button.
- Use the form to enter your details such as name, licensure, specialties, and a short bio.
- Once you edit your Clinician Profile, you have the option to preview your profile before publishing. To do so, select the Preview Profile tab in the left-side navigation bar.
- Click Publish My Profile to make it visible to prospective clients.
For further detailed guidance, read Creating a Clinician Profile on TherapySearch.
7. Can I update my clinician profile after it’s published?
Yes, you can edit and republish your profile at any time. Changes will be reflected immediately upon saving your updates.
8. Do I need a TherapyNotes account to publish my profile?
No, you can publish a clinician profile independently. However, linking your TherapyNotes account may pre-fill some of your credentials and simplify management.
Practice Profiles Account Management
1. What should I include in the “About” section of my Practice Profile?
The About section of the Practice Profile is your opportunity to personally connect with potential clients by sharing who you are and what they can expect from working with you. A well-crafted description should balance professionalism with warmth and authenticity. Here are some key elements to include:
- What makes your practice unique: Share any specialties, treatment styles, or perspectives that set you apart. This might include experience with specific populations, cultural competencies, or integrated approaches.
- Areas of focus: Highlight the types of challenges you commonly help with, such as anxiety, trauma, relationship issues, or life transitions.
2. How can I describe my therapy style, modalities or philosophy?
In the Practice Profile edit page, you may include information about your approach to therapy in the Approaches field. Describing your therapy style and philosophy helps potential clients understand what it’s like to work with you—and whether your approach aligns with their needs and preferences. Here’s how to craft a clear, approachable, and informative response:
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Start with your overarching philosophy: Explain the foundation of your practice in a way that’s accessible. For example:
- Do you view therapy as collaborative, client-led, insight-oriented, or solution-focused?
- Do you believe in creating a safe space for healing, fostering personal growth, or helping clients build concrete skills?
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Mention specific modalities or frameworks: Include any therapeutic approaches that clinicians in your practice draw from, especially if they are commonly recognized or relevant to your Practice specialties. Examples include:
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Eye Movement Desensitization and Reprocessing (EMDR)
- Internal Family Systems (IFS)
- Person-Centered or Humanistic Therapy
- Mindfulness-based approaches
- You can briefly explain how you use these in practice without being overly clinical. For example, "I often integrate cognitive-behavioral techniques to help clients identify and reframe unhelpful thought patterns."
- Tailor to your clients (optional): If you work with specific groups (e.g., teens, couples, LGBTQIA+ clients, trauma survivors), describe how your approach is informed by those experiences or needs.
3. How do I list multiple office locations?
If your Practice has more than one physical office, it’s important to reflect this clearly in your profile so clients know where and how they can meet with the clinicians at your Practice. Under the Practice Profile tab, navigate to the Contact section on the left side of the page.
Use this area to add each office address separately, using the Add Another Location link to add each office; be sure to include the following information about each location for your practice:
- Street address
- Suite or office number (if applicable)
- City, state, and ZIP code
4. Will my address be visible to the public?
Yes, any address included in the Practice Profile edit page will be displayed publicly for prospective clients.
5. How can I highlight my specialties?
Highlighting your specialties helps potential clients quickly understand the areas where clinicians in your practice have the most expertise, training, or focus. A well-defined list of specialties can increase the likelihood of attracting clients who are a strong fit for your practice. Start by choosing the issues or populations your practice is most confident and experienced in supporting within the Expertise section. These might include:
- Clinical issues (e.g., anxiety, depression, trauma, OCD).
- Life circumstances (e.g., grief, divorce, life transitions).
Choose only the specialties where you have significant experience, training, or interest, rather than trying to list everything you’ve ever worked with. Quality over quantity helps build trust.
6. What kinds of images should I upload?
Including images of your practice and therapy spaces can help potential clients feel more at ease and give them a sense of what to expect before their first session. Thoughtfully chosen photos can make your profile more inviting, personal, and professional. You can include:
- A clear, well-lit photo of the therapy room(s) at your practice.
- Waiting areas or entrance signs (if helpful for orientation).
- Exterior shots of the building (especially if signage or parking is important).
- Any calming or aesthetically pleasing elements of your space (e.g., cozy furniture, plants, artwork).
Avoid overly cluttered or dark images, and make sure the space looks clean and welcoming.
7. What are the image size or format requirements?
Image files must meet the following requirements:
- File size no larger than 10MB
- Formats supported include: .PNG, .GIF, .JPG or .JPEG
- Photo height or width must be a minimum of 270px and maximum of 800px
8. How do I highlight my experience with specific populations?
To add the various populations or communities your practice has experience with, navigate to the Expertise section of the edit page. Select items from the lists in the faith experience, ethnicity experience and age groups fields. Highlighting your Practice’s experience with specific communities or populations is an important way to help potential clients feel seen, safe, and understood. It communicates cultural competence and helps clients make informed choices about whether your practice & background aligns with their needs.
Only include populations you have real experience with or training in. It’s better to focus on a few areas where your support is grounded in knowledge and competence than to list many without depth.
9. Can I list languages spoken?
Yes, you are able to list languages spoken by the clinicians at your practice by completing the “languages spoken” field in the Expertise section. By providing languages spoken at your practice, prospective clients can filter for you in their search results.
10. Is there a checklist to ensure my Practice Profile is complete?
The system will check to ensure the required fields within the Practice Profile are satisfied before you are able to publish to the directory site. The following fields are required to publish:
- Practice Name
- Location / Contact (At least one location listed)
- About
- Primary Focus Areas (At least one primary focus area)
- Approach
While these are the only requirements to publish, the more complete and detailed your practice profile is, the more helpful it will be to prospective clients and attracting ideal clients to your practice.
Clinician & Practice Profile Linking
Linking connects a TherapySearch Clinician Profile with a Practice Profile, allowing published clinician profiles to appear as part of the practice's care team.
For Clinicians
1. Can I connect my Clinician Profile to a Practice Profile?
Yes. Your TherapySearch Clinician Profile can be linked to one or more Practice Profiles. Once linked, you can choose which applicable practice locations to display on your profile. When your Clinician Profile is published, it will appear with the connected practice's clinician list.
2. How will I know if a practice invites me to connect?
You'll receive an email and an in-app notification on your TherapySearch dashboard when a practice sends you an invitation. From there, you can review the invitation and choose whether to accept or reject it.
In some cases, eligible clinicians associated with the same TherapyNotes practice may be linked automatically. If you're automatically linked, you'll receive a notification and can choose which of the practice's locations to display on your Clinician Profile.
3. Does linking to a practice automatically publish my Clinician Profile?
No. Linking does not create, complete, or publish your Clinician Profile. You must complete and publish your profile before it appears publicly on the connected Practice Profile.
4. Can I connect my Clinician Profile to more than one practice?
Yes. You can connect your Clinician Profile to multiple practices and select the applicable locations where you provide services for each.
For Practice Administrators
1. How do I add clinicians to my Practice Profile?
Practice Administrators can invite clinicians from the Clinicians tab of the Practice Profile edit page. Depending on the clinician's TherapySearch and TherapyNotes account, they may be linked automatically, invited to connect an existing TherapySearch profile, or invited by email to create a TherapySearch account.
2. How can I tell whether a clinician is connected to my practice?
The Clinicians tab displays the current status of each clinician, such as:
- Linked via TherapyNotes: The clinician is a member of your TherapyNotes practice.
- Invited: An invitation has been sent and is awaiting action.
- Not Yet Published: The clinician is linked but has not published their Clinician Profile.
Only linked clinicians with published profiles appear on your public Practice Profile.
3. Can clinicians from my TherapyNotes practice be linked automatically?
Yes. Eligible clinicians associated with the same TherapyNotes practice may be linked automatically. Both the clinician and Practice Administrator are notified when an automatic link is created.
Practice Administrators can manage automatic linking from the Clinicians tab. Turning automatic linking off prevents additional eligible clinicians from being linked automatically but does not remove clinicians who are already connected.
4. Can I unlink a clinician from my Practice Profile?
Yes. From the Clinicians tab, locate the clinician, open the three-dot More menu, and select Unlink from Practice.
Unlinking removes the clinician from the Practice Profile and removes locations associated with your practice from their Clinician Profile.
For step-by-step instructions on inviting, linking, and managing clinician profiles, see Link Clinician Profiles to a TherapySearch Practice Profile.
Still need help? Contact Support at support@therapysearch.com.