How To: Review or Sign a Document as a TherapyPortal User

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Practices who use TherapyNotes may choose to send documents, videos, audio, and more to you through TherapyPortal, allowing you to review and sign documents online without needing to spend time filling out forms in the office.

In order to receive documents from your practice, you must have an account with your practice's client portal.

To locate documents that your practice has sent to you:

  • Log in to your practice's portal
  • Pending documents are shown on your homepage. To view all of your pending and completed documents, click the View Documents link or click Documents at the top of the page

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  • Documents that are pending your signature or review are shown under Pending Document Requests. Any document that you have previously reviewed or signed for the practice are shown in the table under Completed Documents. To view a document that you've already completed, click on the name of the document

To review a document:

  • From your Documents page, click on the Review button next to the name of the document
  • Read the instructions for the request provided by the practice
  • If the document can be displayed in your web browser, review the document directly on the portal. Otherwise, click the link to the document to open and review it

To sign a document:

  • From your Documents page, click on the Review and Sign button next to the name of the document
  • Read the instructions for the request provided by the practice
  • If the document can be displayed in your web browser, review the document directly on the portal. Otherwise, click the link to the document to open and review it
  • After you've reviewed the document, click the Sign Document button

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  • In the Signed By field, type your legal name. If you're signing on a mobile device, tap Next and rotate your phone to landscape mode
  • Draw your signature in the area provided, or select the Create Signature from Typed Name tab to generate a signature from the name you entered in the Signed By field
  • If you make a mistake when drawing your signature, click the Clear link above the drawing area
  • When you're satisfied with your signature, click the Apply Signature button

Your signature will be recorded in your portal account. You can reference signed documents and their accompanying signatures by clicking on the name of the document in the Completed Documents table on your Documents page.

Have more questions? Submit a request

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