TherapyNotes uses a variety of tools to help make your experience better, faster, and easier. This article covers some of the helpful features which allow you to easily navigate and use TherapyNotes.
Main Navigation Menu
Our sidebar navigation offers a streamlined, collapsible design, giving you easy access to essential tools and features on the left side of your screen while maximizing screen space on desktops and tablets. Click on any page icon/title to jump quickly to a specific area of your account, and click on Home to return to your Welcome page from anywhere within TherapyNotes.
Use the collapse button to collapse the navigation to a more narrow view. Click the expand button to expand back to the larger view.
Search Bar
The Search Bar allows you to search for any page in your TherapyNotes account or our Help Center, making it a great shortcut to jump straight to a specific page in TherapyNotes or quickly search for help articles in our Help Center.
User Options
Use the links in your User Options section to access your Profile and Settings, visit our Help Center, and more. This is also where you log out of TherapyNotes.
Profile: Profile links to your personal staff profile, allowing you to easily view your User Information and To-Do list. Also on this page are tabs to access other pages, such as Scheduling, Billing, Patients, and Work Schedule. The tabs available to you will vary depending on your role within TherapyNotes.
Settings: Use this link to access all of the settings that you are able to configure. The settings that are available to you depend on your role within TherapyNotes.
Help: Our Help Center features hundreds of articles on a variety of topics from insurance billing to account access.
Contact Us: Click Contact Us to easily get in touch with our support team if you ever need assistance. You can also find your Practice Code on this page in the Support section, which is important for allowing our support team to assist you.
Status: Our status page opens in a new tab at TherapyNotes System Status. You can check here before contacting support to see if the issue you’re experiencing is already being remedied.
Referrals: Get rewarded for sharing TherapyNotes! When you refer friends or colleagues to TherapyNotes, you can earn a Box of Wonder packed with exclusive TherapySwag. To learn more, please read Referral Rewards FAQ.
Log Out: Use this link to end your TherapyNotes session. To protect your account, log out each time you finish using TherapyNotes.
Other Navigation Tools
Practice Code
Your Practice Code is a unique identifier for your account and is used along with your username and password to log in to TherapyNotes. It is important to have when contacting our support team.
To find your Practice Code, complete one of the following options:
- Click Settings > Security and navigate to Accessing Your Account
- Click Profile > Navigate to User Information
- Click Contact Us and look in the Support section
Edit Icon
Editable data such as client, staff, and payer information feature convenient View and Edit modes, allowing you to view information in an easily readable format and easily toggle Edit mode whenever information needs to be changed or added. When information in TherapyNotes can be changed, the Edit icon is visible in the upper right corner of the content box. Click anywhere on the box to edit or add information.
Save Buttons
Green Save buttons are located on the bottom left of every page that you make changes to. If you try to navigate away from the page before saving your changes, your browser will give you a warning to confirm that you want to leave the page without saving.
Add Buttons
Blue Add buttons are located on the top right of any page where you can add items such as appointments, clients, payers, etc. Use these buttons to add new information to your account.
Tooltips
Question mark icons known as tooltips can be found throughout TherapyNotes. Hover your cursor over the icon to see additional information about the corresponding item.
Many hyperlinked items, such as client names and dates of service, also feature tooltips. Quickly reference information related to these items by hovering your cursor over the hyperlink.
Table and List Options
Options to Export Spreadsheet (A), Save or Print as PDF (B), and Select Columns (C) accompany many of the lists and tables in TherapyNotes. Click the Export Spreadsheet link to download the data in the table as an Excel spreadsheet format, which will allow you to further manipulate the data generated by TherapyNotes as desired. Click the Select Columns link to change which columns are displayed in the table – how many columns can be displayed will vary based on your monitor size.