Recommended Web Browsers and Operating Systems
We strive to make our web-based software work well in all modern web browsers on all types of devices. Users with older versions of their web browsers may see a significant improvement in TherapyNotes by upgrading to the latest versions of their web browsers. Further, older browsers have security flaws which are fixed in newer versions. We recommend these browsers for the best TherapyNotes experience:
Microsoft regularly releases security fixes for Windows. However, they only do this for supported versions of Windows, which currently includes Windows 7 with Service Pack 1, Windows 8.1, and Windows 10. All users should be installing security updates from Microsoft regularly! This can be configured to occur automatically.
We encourage all Windows users to upgrade to Windows 10. If you are unable to upgrade to Windows 10, Windows 7 users must install install Service Pack 1 and Windows 8 users must upgrade to 8.1. Without these updates your PCs are insecure and not supported by Microsoft or TherapyNotes. Older versions of Windows such as XP or Vista are also not supported.
The latest versions of Microsoft Edge, Google Chrome, Mozilla Firefox, and Internet Explorer 11 provide a great TherapyNotes experience. TherapyNotes also works with Internet Explorer 10, but support for this version is being removed in the very near future. Microsoft Edge, which is bundled with Windows 10, is the latest Microsoft browser. TherapyNotes does not support Internet Explorer 9 or 10.
The latest versions of Apple Safari, Google Chrome, and Mozilla Firefox are all great options. Updating your Mac to the latest version of OS X is necessary to address security issues and for the best experience. To update your Mac, go to App Store > Updates.
TherapyNotes has been specially enhanced for a great experience on iPad's built in Safari web browser. TherapyNotes also works on the iPhone, although with a less optimal viewing experience. Regularly updating your device to the latest version of iOS is important to address security issues and for the best experience. To update your device, go to Settings > General > Software Update.
Android, Linux, and Other Operating Systems
TherapyNotes also works on Android and Linux, and may also work with other operating systems or alternative browsers. Be sure to keep up with the latest versions of your operating system and web browsers. We reserve the right to limit support for obscure devices.