TherapyNotes offers a variety of subscription options to suit any type of organization at any stage of business, from solo providers to retired practitioners who need secure access to their records. No matter how you use TherapyNotes, every plan starts with a 30-day free trial. The types of subscriptions we support are:
- Standard Subscriptions
- Education Subscriptions
- Storage
Standard Subscriptions
Our standard subscription plans are made for private practices, agencies, clinics, or other facilities—any for-profit business that actively sees clients. Standard subscriptions are broken down into Solo pricing and Group/Enterprise pricing, and you are automatically charged the lowest rate according to how you use the software.
- Solo: $69/month for a single user. This pricing applies to any solo provider who is the sole user on the account.
- Group: $79/month for the first clinician, $50/month per additional clinician, and unlimited non-clinical users such as Practice Administrators, Practice Schedulers, and Practice Billers.
- Enterprise: Our Enterprise plan uses the same rates as our Group plan but requires at least 30 users on the account. Accounts that satisfy this requirement are assigned a designated account manager to ensure that your organization thrives with TherapyNotes.
Included with Every Plan
- Free 30-day trial
- Free client data import from another EMR
- Incredible 24/7 phone and email support
- Unlimited clients, appointments, and notes
- Secure client and staff messaging
- Custom client portal
- Basic Telehealth
- Free TherapySearch™ clinician profiles
- Unlimited file storage
- Automatic software updates
- Secure, worry-free backups
TherapyNotes: Optional À La Carte Features
TherapyNotes offers several optional à la carte features that can be added to most subscriptions. These features allow you to enhance your practice management with additional tools and services as needed.
Real-Time Eligibility (RTE) Verification: Instantly verify a patient's insurance eligibility before scheduling an appointment or submitting a claim.
- 14¢ per eligibility request
Insurance Claims: Easily submit electronic or paper claims directly through TherapyNotes for efficient insurance billing.
- 14¢ per electronic claim
- $1 per mailed paper claim
Electronic Remittance Advice (ERA): Automatically receive and review electronic remittance advice to streamline payment reconciliation.
- 14¢ per claim in an ERA
Appointment Reminders: Reduce no-shows by sending automated appointment reminders via text, voice, or email.
- 14¢ per text or voice reminder
- Free email reminders
Credit Card Processing: Securely process patient payments within TherapyNotes.
- 3.1% per transaction plus 30¢ per transaction (one of the lowest rates in the industry)
- For more details on fees, contact our merchant support team at 215-658-4550 ext. 3
Telehealth: Conduct secure, HIPAA-compliant telehealth sessions directly within TherapyNotes.
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Basic Telehealth: Free
- Up to 2 participants
- Standard-definition peer-to-peer connection
- Guest Access and Virtual waiting room
- Timer
- Chat
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Premium Telehealth: $15/month per clinician
- Up to 16 participants
- Full HD video
- Guest Access and Virtual Waiting Room
- Timer
- Customizable backgrounds for all participants
- Screen sharing with sound for all participants
- Noise cancellation built-in
- Chat
- Closed captions
ePrescribe: Easily send electronic prescriptions to pharmacies nationwide with integrated ePrescribe functionality.
- $65 per month per prescriber
TherapyFuel: Supercharge your documentation with our powerful suite of AI tools!
- $40 per clinician per month
- By enabling TherapyFuel for at least one clinician, your whole practice can utilize Generate Client History Summaries and Generate Contact Notes for free!
- Until we have more to announce, TherapyFuel is free for medication management users so you can enjoy the other benefits.
Optional Medical Billing and Credentialing Services
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Medical Billing Services: Full-service medical billing is available through a TherapyNotes billing partner. Enter your information into this form to have a member of our team mediate the process. Contact us for more information.
- Pricing varies
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Credentialing Services: TherapyNotes can help you get credentialed by insurance panels. Enter your information into this form to receive a prompt call from our trusted credentialing partner to discuss how their effective credentialing service can work for you.
- Pricing varies
Education Subscriptions
Our education subscription plans are made for educational institutions interested in giving their students experience with real-world mental health software.
- Mental Health Training Clinic: University or other mental health training clinics who have students see real clients can contact our Sales team for pricing.
- In the Classroom: For creating simulated practices in a classroom setting, TherapyNotes is completely free, regardless of class size. Classroom accounts allow instructors to take students through the full documentation cycle from intake to discharge but do not support insurance billing or other billing features.
Storage
If you no longer wish to use your TherapyNotes account but want to continue to access your electronic records securely, we offer a secure storage option for just $9/month for the first user and $3/month per additional user. While your account is in storage, users will not be able to create new appointments, notes, or patients, and additional TherapyNotes features such as electronic claims, real-time eligibility verification, electronic remittance advice, patient appointment reminders, and your client portal will be disabled. Users will still be able to access existing records and billing history according to their user roles, and none of your data will be altered or deleted.
Only Practice Administrators can place their practice's account in storage.
To put your account in storage, click Settings > TherapyNotes Subscription and click the Put Account in Storage link in the Subscription Details and Pricing section. You will be asked to enter your password, and your account will be put in storage immediately. Your subscription rate will be just $9/month plus $3/month for any additional users starting the next billing cycle.
If you have previously put your account in storage and wish to reactivate your account, call our Sales team at (215) 658-4550 x1 to change your subscription.